Tier 1
$20/month
- 24/7 ping server monitoring
- OS security updates and patches
- Server hardening
- Security services
- App installation and troubleshooting
Managed services
Your server, our engineers.
Comprehensive support for Linux and Windows VPS, cloud and dedicated servers. Backups, continuous monitoring, security patching and troubleshooting — 24/7, and customizable to your IT needs.
Three tiers
Each tier builds on the one before it. Managed support is added to a server you already run with us, so pricing is per server per month.
Tier 2
$120/month
Includes Managed Tier 1 support
- KernelCare rebootless OS updates
- Server management
- Server & resource monitoring
- Managed backups (100GB) & restores
- Web Application Firewall (WAF)
- Continuous malware & hack scanning
Multi-Server
$400/month
Includes Managed Tier 2 support
- 20% off the regular rate
- Managed services for up to 5 servers
- Server types include Cloud, VPS, Dedicated
- Troubleshoot application, latency and security issues
- Server & resource optimization
Features
Flexibility
Most of our hosting solutions can be tweaked and customized to suit your needs. We meet your business goals using industry-leading technology alongside your own IT infrastructure.
Support
Whether it is a small dedicated server or a large virtualized environment, we offer 24/7 support with certified engineers on staff who act as an extension of your team.
Performance
Our hardware, bandwidth and infrastructure are built for reliability. Managed environments can be tailored for low latency and high availability with enterprise storage, network and server elements.
Extensive knowledge
Because we design and build our own services, we know your hosting environment from the ground up. That means better reliability, improved security, and a better experience.
What do managed services include?
Direct access to our team through every phase — planning, deployment and running your site or application. Managed services include:
- Kernel upgrades and OS patches
- FTP troubleshooting
- Backup and restoration assistance
- High server load troubleshooting
- cPanel/WHM updates and assistance
- Hardware replacement SLA
- PHP updates and compilation
- Compromised server recovery
- MySQL/MS SQL updates and optimization
- Software firewall installation
- System pre-installed service updates
- Failed drive service restoration
- SSL configuration and installation
- Database corruption assistance
- Custom DNS configuration
- Assistance with system alerts and warnings
- Email troubleshooting
- High bandwidth consultation and needs
Not sure which tier fits?
Tell us what you run and how much of it you want to hand over.